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IT Outsourcing

Outsourcing IT services can significantly reduce costs associated with hiring, training, and maintaining an in-house IT team1. By outsourcing, companies gain flexibility to scale their IT resources up or down based on project needs.  Outsourcing provides access to specialized talent, allowing businesses to tap into subject matter experts. Outsourcing partners often have streamlined processes and expertise, leading to better service quality and efficiency. Focusing on core business functions while outsourcing IT tasks can boost overall productivity.
Outsourcing providers prioritize security measures and are accountable for service delivery

Plans and pricing

Per one PC. Each plan stacks up with the previous.

Basic

from AED 257.0/month

Some key features
  • Reaction time 1 hour
  • Up to 20 PCs
  • Up to 4 visits per month
  • Basic support
  • LAN Support
  • E-Mail support
  • NAS Support

Optimal

from AED 866.0/month

Some key features
  • Reaction time 1/2 hour
  • Up to 100 PCs
  • Up to 6 visits per month
  • Servers and monitoring
  • IP telephony
  • Personal manager
  • MS stack support

VIP

from AED 1,357/month

Some key features
  • Reaction time 1/4 hour
  • Unlimited PCs
  • Up to 8 visits per month
  • Spare Servers and PCs
  • Spare LAN equipment
  • Cloud Backups
  • Unlimited Emergency visits

All plans include

 

  • Service Desk

    Get immediate help by phone, e-mail or a chat bot

  • Initial Audit

    Get an actual blueprint of your infrastructure. Even if your documentation is up to date.

  • Assets Optimization

    Get a full stack of IT asset management, support and delivery. Even a bespoke configuration can become a real. 

  • PC support

    Your PCs will never become a headache 

  • LAN support

    It is veins of a digital blood system. We will care of its health.

     

  • File Storage

    This vault has been never safer and reliable. 

     

Frequently asked questions

Don't hesitate to ask as.

Do you support virtualization?

Yes. We a skilled enough to support different types of virtualizations. Either on client PCs or on servers. We are even familiar with Docker containers. But all these options are only in Optimal and VIP plans.

Can you become our IT negotiator?

Of course, YES. We can operate on behalf of you with service providers, merchants, system integrators and all these folks, who play on this filed. We speak the same language with them. This option is not included in a Basic plan.

What about Backups?

That is a good question. It depends on the chosen plan. In Basic we will make only initial images. Optimal includes support of a local Backup facility (if it is existent). The VIP one includes a full stack backup to an external cloud.